Policies & Guidelines Hub - v1.0.0

PawTrack is built on fairness, transparency, and species-appropriate care. These policies explain how the platform operates, what we expect from all users, and how we keep our community safe and accountable.

How long will this take?
PawTrack has seventeen documents in total, including terms, principles, policies, guidelines, and codes of conduct. Reading everything carefully takes most people around 60–90 minutes. We recommend setting aside time to review the sections that apply to you so you're fully up to date and PawTrack-compliant.

If you're short on time, start with the Core Policies and Bookings, Payments & Trust. These cover the essentials you’ll use every day.

Core Policies

Bookings, Payments & Trust

Safety & Welfare

User Responsibilities

We may update policies occasionally to protect users and maintain platform integrity. The most current versions are always listed here.