Everything you need to know about PawTrack UK
PawTrack supports dogs, cats, birds, reptiles, small mammals, fish, amphibians, and exotic pets. We match you with professionals who have genuine experience with your specific pet - whether you have a dog, a cockatiel, a bearded dragon, or a guinea pig.
Every professional lists their actual species expertise upfront, so you can find someone who truly understands your pet's needs.
Every professional on PawTrack completes ID verification and provides proof of professional liability insurance. We also validate their business name.
This is a trust signal, not a guarantee of quality - but it's more than most platforms offer. We believe transparency and verification build genuine trust between pet parents and professionals.
At checkout, pet parents see line items for the appointment price and the PawTrack Service Fee.
We're launching city by city across the UK to ensure strong local availability and quality matches. We'll choose our first launch city based on where we see the most interest on our waitlist.
Join our waitlist to be notified when PawTrack launches in your area and to help us gauge interest in your city.
Yes! Once you create a pet profile, you can save:
This makes rebooking easy - you won't have to repeat yourself every time you book a professional.
Each professional's profile shows:
You can also message professionals during booking to ask questions about their experience with your pet's specific needs.
Any Pet Professional you see will be verified giving you peace of mind.
Absolutely! You can create profiles for all your pets - whether you have a dog, a cat, a parrot, and a gecko, or five rabbits. Each pet gets their own profile with species-specific care details, so professionals have all the information they need.
Whether you're a dog trainer, cat behaviorist, bird specialist, reptile expert, or any type of pet professional, join our waitlist for professionals!
We'll guide you through:
Once verified, you'll be matched with pet parents in your city who need your expertise.
We want to do this right. Launching city by city means we can ensure there are enough verified professionals and pet parents in each area for good matches. We'd rather grow thoughtfully than spread too thin and deliver a poor experience.
This approach also lets us build a strong community and reputation in each city before moving to the next.
We're building support systems to handle issues fairly. While verification reduces risk, it's not a guarantee. We have clear policies for:
Full details live in the Policy Hub so you can review cancellation, refund, and dispute policies before launch.
Review the Cancellation and Refund policies for the current terms.
We're here to help! Join our waitlist and we'll keep you updated as we launch. Or reach out directly.
community@pawtrack.uk